Care Kenya, a vital component of Care International’s global mission, operates across more than 100 countries, striving to alleviate poverty and promote social justice. With a centralized procurement system and a dedicated department, Care Kenya sought to streamline its procurement processes to better support its humanitarian efforts.

Challenges Faced:
  1. Centralized Procurement: Despite having a dedicated procurement department, Care Kenya grappled with inefficiencies in its centralized procurement system, leading to delays and complexities in sourcing essential goods and services.
  2. Cumbersome Inventory Management: The organization struggled with cumbersome inventory and asset management processes, lacking visibility on the status and receipt of goods, hindering operational efficiency.
  3. Enforcing Procurement Savings: Care Kenya found it challenging to enforce procurement savings initiatives, hampering efforts to maximize resources and drive cost-effectiveness.
  4. Budget Control: Ensuring departments adhered to their budgets proved difficult, with limited oversight and control over spending activities.
Solutions Implemented

To address these challenges, Care Kenya embraced, a comprehensive procurement solution tailored to their unique needs. The implementation included the following solutions:

  1. Streamlined Procure-to-Pay Process: Internal requisitions are raised by employees, which undergo hierarchical approval by department heads. The procurement department then verifies the availability of items in stores. If unavailable, a purchase order (PO) is raised externally, initiating the procurement process.
  2. Enhanced Visibility: provided greater visibility for the procurement department, enabling real-time tracking of requisitions, purchase orders, and inventory levels, fostering informed decision-making and resource optimization.
  3. Increased Procurement Savings: Through improved inventory management facilitated by, Care Kenya experienced increased procurement savings. The platform allowed for better monitoring of stock levels, preventing overstocking and minimizing wastage.
  4. Approvals On the Go: facilitated approvals on the go, empowering decision-makers to review and approve requisitions and purchase orders anytime, anywhere, enhancing responsiveness and agility in procurement operations.
  5. Elimination of Paperwork: By digitizing procurement processes, eliminated paperwork, reducing administrative burdens and enhancing operational efficiency.
  6. Simplified Audit Process: The streamlined documentation and tracking capabilities provided by simplified the audit process, ensuring compliance with regulatory requirements and internal policies.
Results Achieved:
  1. Straightforward and efficient procure-to-pay processes.
  2. Greater visibility and control for the procurement department.
  3. Increased procurement savings through optimized inventory management.
  4. Facilitated approvals on the go, enhancing agility.
  5. Elimination of paperwork, reducing administrative burdens.
  6. Simplified audit processes, ensuring compliance and accountability.
  1. By leveraging’s advanced features and tailored solutions, Care Kenya successfully transformed its procurement operations, overcoming challenges and achieving significant improvements in efficiency, cost-effectiveness, and transparency. The partnership between Care Kenya and exemplifies the power of innovative procurement solutions in supporting humanitarian organizations’ missions to create a world of hope, tolerance, and social justice.

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